Education Liaison Officer

About PAM Wellness

PAM Wellness is a leading provider of neurodiversity support, workplace coaching, wellbeing services, and digital tools designed to remove barriers for neurodivergent individuals. We work across education and employment sectors to deliver evidence‑based assessments, high‑quality coaching, specialist training, and innovative software solutions that improve outcomes for disabled and neurodivergent people.

Our services include:

Neurodiversity assessments (ADHD, autism, dyslexia, dyspraxia, and more)

DSA‑related assessments and support

Assistive Technology

Specialist coaching for students and employees

Digital platforms that improve accessibility and wellbeing

Training for universities, employers, and health professionals

Tailored workplace and educational adjustment services

We partner with universities, businesses, and public sector organisations to drive inclusion and ensure people thrive academically and professionally.

Role Purpose - Homebased/Occasional Travel, salary negotiable based on experience

The Universities Liaison Officer will be the key point of contact between PAM Wellness and higher education institutions. This role strengthens partnerships, grows referral pathways, and improves awareness of our neurodiversity, DSA, wellbeing, and coaching services.

The postholder will help universities enhance their disability support provision by connecting them with high‑quality assessment services, assistive technologies, specialist coaching, adjustment support, and digital tools.

This role is ideal for someone with strong knowledge of the education sector, experience in disability services, and a passion for improving outcomes for neurodivergent students.

Key Responsibilities

Relationship Management

Build, maintain, and expand strong relationships with universities, disability teams, wellbeing services, student support hubs, and academic departments.

Serve as the primary point of contact for HE institutions using PAM Wellness services.

Develop strategic engagement plans for priority universities.

Promotion of DSA & Student Support Services

Promote PAM Wellness neurodiversity assessments and specialist 1:1 coaching for DSA and student populations.

Provide guidance to universities on DSA processes, assessment quality, funding routes, and student eligibility.

Deliver informational sessions, webinars, and presentations to university partners about PAM services and pathways.

Growth & Outreach

Identify new opportunities for partnership in the HE sector.

Support the development of university‑specific service packages.

Lead outreach campaigns aligned with academic calendars and sector events.

Operational Collaboration

Work closely with neurodiversity assessors, coaching teams, clinicians, and administrative staff to ensure high‑quality service delivery.

Provide feedback from university partners to support continuous improvement of PAM Wellness products, training programs, and digital tools.

Assist with onboarding new university clients and supporting integration with PAM systems.

Training & Awareness

Coordinate or deliver training on neurodiversity, inclusive teaching, reasonable adjustments, DSA understanding, mental health considerations, and transitions to work.

Support universities in embedding neuroinclusive approaches across staff groups.

Data, Reporting & Compliance

Monitor engagement levels, referral data, service utilisation, and satisfaction trends.

Maintain accurate records and ensure GDPR‑aligned communication.

Support HE partners in meeting compliance obligations relating to disability provision.

Essential Experience & Skills

Strong background in the education sector, particularly within higher education.

Experience as a DSA Needs Assessor OR deep understanding of DSA processes, disabled student support, and inclusive learning practices.

Demonstrable experience supporting or liaising with university disability services.

Existing, notable relationships with UK universities (advantageous).

Understanding of neurodiversity, disability legislation, reasonable adjustments, and inclusive practice.

Excellent communication, presentation, and relationship‑building skills.

Ability to work independently, manage priorities, and travel when required.

Confident in using digital systems; familiarity with accessibility software beneficial.

Desirable

Experience in neurodiversity coaching or working with neurodivergent learners.

Familiarity with PAM Wellness services, reporting tools, or wellbeing platforms.

Understanding of student transitions into employment and workplace adjustment processes.

Experience delivering training or workshops.

Our Values & Benefits

• We pay your auto-enrolment pension contribution of 8%, you can also make enhanced contributions which are matched up to a further 5%
• 33 days annual leave including bank holidays with the option to buy or sell up to 5 days (FTE)
• Life insurance scheme valued at 4x your annual salary
• Income protection
• Health Cash Plan Scheme, which covers you for things like Opticians, Dental Treatment and even Physio if needed!
• Perkbox membership with amazing discounts on things like food and drink, retail and days out, all through our rewards scheme
• Long service rewards
• Flexible Working Hours
• Access to a 24/7 EAP Counselling line and a 24/7 GP line and wellness support
• Support with training and development
• Group Income Protection

At PAM we are passionate about people and delivering our Everyday Things That Matter Values and Behaviours to our customers and our colleagues. Our cultural philosophy is based on putting our people first, creating high performing teams who deliver great services for our clients.

We’re looking for driven and ambitious professionals to join our team, who are just as passionate about our philosophy and values as we are.

PAM group are committed to creating an inclusive and diverse workplace where everyone is valued and respected. We welcome applications from people of all backgrounds, including but not limited to race, ethnicity, gender expression, age, disability, sexual orientation, religion and socioeconomic status. We believe everyone should have the same opportunities for employment and promotion based on their ability, qualifications and suitability for the work.